If the item(s) is faulty, not as described, or the item(s) arrives damaged, item(s) can be returned in the original packaging for a full refund or exchange for a similar item(s) within 14 days. Return postage is buyers’ responsibility. Every care will be taken to protect the item(s) prior to posting. Item(s) cannot be returned if purchaser simply changes their mind, or if the item has been used or worn. Please see my ‘return policy’ for further information.

Worldwide Shipping to: Australia, Canada, United States, United Kingdom, New Zealand.

EXCLUDES: Africa, Armenia, Azerbaijan Republic, China, Georgia, Kazakhstan, Kyrgyzstan, Maldives, Sri Lanka, Aruba, Barbados, Costa Rica, Dominican Republic, El Salvador, Guatemala, Honduras, Jamaica, Martinique, Netherlands Antilles, Nicaragua, Panama, Saint Kitts-Nevis, Trinidad and Tobago, Vatican City State, Brunei Darussalam, Hong Kong, Macau, Malaysia, Taiwan, Vietnam, Cook Islands, Fiji, French Polynesia, Marshall Islands, Solomon Islands, Bermuda, Mexico, Saint Pierre and Miquelon, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, Bahrain, Israel, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates, Yemen

Processing Time : Order will be dispatched within one to two business days after receiving clearing payment.

Shipping Carrier : Australia Post Standard Delivery.

Delivery times:

Within Australia : From 2 to 10 working days by regular mail. Please be aware that Covid may affect delivery dates.

International : By regular delivery/economy airmail from 9 to 30 working days for USA/Canada; 9 to 30 working days for UK;  9 to 30 days for New Zealand. Please note that Covid may affect delivery dates.  International shipment of items may be subject to customs processing and additional charges.

I accept payment via Paypal or by debit/credit card. Goods will be sent one to two business days after receiving full payment.

Any letter of the alphabet can be customised. Simply message me with the letter, the colour you wish to have used (wide variety of colours are available), whether you want the letter all one colour, or mixed with a combination of rose gold/silver/gold flake, or coloured glitter (green/white (pearl)/silver/gold (course or fine)/black/purple/dark pink/deep blue/sky blue/red/tan). All letters will come with silver coloured metal ring and chain.